Privacy policy
Last updated: 12 November 2026
visitmotive helps Shopify merchants see which Google searches their products do not answer. This policy explains what we collect when you install the app and how you can exercise your rights.
Who we are
Pertti studio BV, Zwartkloosterstraat 46 bus 102, 2800 Mechelen, Belgium. Enterprise number 1009.399.915. VAT BE 1009.399.915.
Two roles
Your shop data. For Google Search Console metrics, product catalog data, and derived rankings, you are the controller and we are the processor. See our data processing agreement.
This marketing site. For cookies and analytics on visitmotive.com (this site only), we are the controller. DataFast and, when the Shopify listing is live, the Google tag load only after you accept the cookie banner.
What we process in the app
Shop domain, plan, sync settings, Search Console queries and page metrics you authorize, product and collection metadata from Shopify, and derived scores (personas, underserved themes, recommended actions). We do not sell your data.
Retention
We keep shop data while your subscription is active and delete it within 30 days after uninstall unless law requires longer retention.
Your rights
You may access, correct, export, or delete personal data we hold about you as a merchant contact. Contact us. You may lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit).