Subprocessors

Last updated: 12 November 2026

We use the following subprocessors to run the Shopify app and this marketing site. Shop data rows apply to merchant installs; account rows apply to email and analytics on this marketing site.

Shop data

ProviderPurposeDataLocationTransfer
PlanetScaleDatabase hostingShop settings, search queries, page stats, sync runsEuropean Union (Ireland)N/A (EU)
RailwayBackground sync workerShop and Google data in memory during syncsEuropean UnionN/A (EU)
VercelApp and marketing hostingHTTP requests to the embedded app and this siteEuropean Union (Ireland)EU-US Data Privacy Framework or SCCs
GoogleSearch Console APISearch queries and page metrics you authorizeUnited States / EU regionsEU-US Data Privacy Framework or SCCs
ShopifyStore platform and billingShop domain, products, orders summary, app chargesCanada / United StatesEU-US Data Privacy Framework or SCCs
TypeSafe (Jev)Query grouping and page-fit scoringSearch phrases and page titles (no customer PII)United StatesEU-US Data Privacy Framework or SCCs

Account and email

ProviderPurposeDataLocationTransfer
ResendTransactional emailRecipient email and message contentUnited StatesEU-US Data Privacy Framework or SCCs
DataFast (JustShipIt Pte. Ltd.)Analytics on visitmotive.com (with consent)Page views, device and referrer (marketing site only)SingaporeStandard Contractual Clauses
Google AdsInstall-click conversion measurement on visitmotive.com (with consent)Ad click id, conversion event, device and referrer (marketing site only)United States / EU regionsEU-US Data Privacy Framework or SCCs